If you are interested in volunteering at LHA, you will need to contact our Volunteer project Manager for an informal chat. You will be asked to fill in an application form with your details as well as the names of two referees (not family or friends) we can contact for a reference. You will then be invited to an interview and advised of the outcome.
Once everything is complete you will then be invited to an induction session where you will review LHA policies and procedures
Volunteers are needed during all the various roles at our office and within our schemes, including our tenancy management and finance teams and our maintenance team. Volunteers are needed to help develop and increase access to services and inspire and empower our adults within our schemes. To help support our residents with computing and employment support.
Specific roles are usually assigned on a daily basis, depending on what is required at that time.
Answers to some of the questions you may have;
We understand that initials may have other commitments and so the terms of our voluntary programme are flexible. However, we do ask that our volunteers commit to at least 4 hours per month.
The services provided LHA are used by a variety of people, with a range of different backgrounds
These include those who experience mental health issues, those with a history of substance misuse. Our clients rely on LHA for a variety of reasons from being housed, to guidance and accessing various tenancy support as well as accessing employment.
We have clear policies relating to key issues such as safety, drug and alcohol use and appropriate behaviour. These will be clearly outlined to you as a volunteer and are circulated around our schemes and in the client handbook, so our residents and other service users are aware. Staff are trained to deal with any behaviour that may cause a challenge.
Volunteers are not expected to get involved in difficult situations that arise. If you face a situation you are not comfortable with, please pass it on to a member of staff. Support is always available.
Volunteers always work alongside staff members who are there to provide support when needed.
The volunteer project manager is the main person that would be there to support you.